FAQs
This is the Atlass General FAQs Page.
Frequently Asked Questions (FAQs)
Q1: What is Atlass?
A: Atlass is a workspace solution designed to enhance document management and streamline business operations by integrating various work tools such as Google Meet, Zoom, Slack, email, and Google Docs into one centralized platform.
Q2: How does Atlass improve document management?
A: Atlass allows users to track reports, create and manage links, and generate short links for documents, making it easy to access and share documents within the organization. This eliminates the need to deal with multiple links and search for documents saved in different locations.
Q3: Can Atlass replace our current chat system?
A: No, Atlass is not designed to be a chat system. It focuses on organizing work tools and facilitating efficient document sharing and management.
Q4: What tools can be integrated into Atlass?
A: Atlass integrates a wide range of work tools including Google Meet, Zoom, Slack, email, Google Docs, and many more, bringing all your essential tools into one place for easy management.
Q5: How does Atlass enhance business efficiency?
A: By centralizing all work tools and documents, Atlass reduces the time and effort spent searching for and managing documents. It provides a streamlined workflow, allowing staff to focus on their core tasks without the hassle of navigating multiple platforms.
Q6: Is Atlass suitable for small businesses or only large enterprises?
A: Atlass is designed to be scalable and can benefit businesses of all sizes. Whether you are a small business or a large enterprise, Atlass can be customized to meet your specific needs and enhance your operational efficiency.
Q7: How does the document tracking feature work in Atlass?
A: Atlass provides tools to track the usage and sharing of documents. This includes monitoring who accessed the document, when it was accessed, and what actions were taken, ensuring full visibility and control over your documents.
Q8: Can we create short links for our documents in Atlass?
A: Yes, Atlass includes a feature to create short links, making it easier to share documents quickly and efficiently.
Q9: How secure is our data in Atlass?
A: Data security is a top priority for Atlass. The platform employs robust security measures including encryption, access controls, and regular security audits to ensure that your data is protected at all times.
Q10: How can we get started with Atlass?
A: Getting started with Atlass is easy. Click "Get Started" to get a free account and learn how Atlass can be tailored to meet your business needs.
Frequently Asked Questions (FAQ)
Q1: What is Atlass?
A: Atlass is a workspace solution designed to enhance document management and streamline business operations by integrating various work tools such as Google Meet, Zoom, Slack, email, and Google Docs into one centralized platform.
Q2: How does Atlass improve document management?
A: Atlass allows users to track reports, create and manage links, and generate short links for documents, making it easy to access and share documents within the organization. This eliminates the need to deal with multiple links and search for documents saved in different locations.
Q3: Can Atlass replace our current chat system?
A: No, Atlass is not designed to be a chat system. It focuses on organizing work tools and facilitating efficient document sharing and management.
Q4: What tools can be integrated into Atlass?
A: Atlass integrates a wide range of work tools including Google Meet, Zoom, Slack, email, Google Docs, and many more, bringing all your essential tools into one place for easy management.
Q5: How does Atlass enhance business efficiency?
A: By centralizing all work tools and documents, Atlass reduces the time and effort spent searching for and managing documents. It provides a streamlined workflow, allowing staff to focus on their core tasks without the hassle of navigating multiple platforms.
Q6: Is Atlass suitable for small businesses or only large enterprises?
A: Atlass is designed to be scalable and can benefit businesses of all sizes. Whether you are a small business or a large enterprise, Atlass can be customized to meet your specific needs and enhance your operational efficiency.
Q7: How does the document tracking feature work in Atlass?
A: Atlass provides tools to track the usage and sharing of documents. This includes monitoring who accessed the document, when it was accessed, and what actions were taken, ensuring full visibility and control over your documents.
Q8: Can we create short links for our documents in Atlass?
A: Yes, Atlass includes a feature to create short links, making it easier to share documents quickly and efficiently.
Q9: How secure is our data in Atlass?
A: Data security is a top priority for Atlass. The platform employs robust security measures including encryption, access controls, and regular security audits to ensure that your data is protected at all times.
Q10: How can we get started with Atlass?
A: Getting started with Atlass is easy. Click "Get Started" to get a free account and learn how Atlass can be tailored to meet your business needs.
Q11: Who can use Atlass?
A: The Admins and Staff of a company.
Q12: What are Categories?
A: Categories on Atlass are structured folders that holds links and the user's file information.
Q13: What is the Workspace Branding Feature?
A: Workspace branding refers to the customization of a workspace's visual and functional aspects to reflect the identity of the company using it.
Q14: What does the Clock In Feature do?
A: The Clock In feature is used as a time-tracking tool. Its primary purpose is to help track the working hours of staff.
Q15: What is an Atlass Resource?
A:
Q16: What is the difference between a Company and a Workspace?
A: In Atlass, Company is the broader organization that includes one or more workspaces, while Workspace is a digital space where staff can communicate and collaborate.
Q17: What countries are Atlass available in?
A: Atlass is available all over the world and everyone can use it.
Q18: What is the difference between the Admin and Staff account?
A: An Admin account is managerial and has more access than a Staff account.
Q19: What do I need to create my Company on Atlass?
A: To create your company on Atlass, you need to input the following information:
Company Name
Official Email
Business Description
Q20: What is Atlass NDA?
A: The Atlass NDA (Non-Disclosure Agreement) is a legally binding contract that establishes a confidential relationship between two parties: FusPay Technologies Inc. (the "Disclosing Party") and the customer or partner (the "Receiving Party"). This agreement is designed to protect sensitive information shared between the parties and ensure that it is not disclosed to unauthorized third parties.
Q21: Do I need to perform KYC for Atlass?
A: No, KYC is not required for Atlass.
Q22: How do I build a Workspace?
A: To build a Workspace, you need to provide the following information:
Workspace Name
Workspace Description
Employee Size
Workspace URL
Q23: What are the plans on Atlass?
A: There are 3 plans on Atlass:
Easy plan ($0 per month)
Professional plan ($300 per month)
Enterprise plan ($1000 per month)
Q24: How can I upgrade my Atlass Plan?
A: To upgrade your plan on Atlass,
Q25: How much does it cost for an extra Staff?
A: An extra staff on Atlass costs $5.
Q26: How do I create a meeting on Atlass?
A: To create a meeting on Atlass, you need to follow these steps:
Click the Create Meeting button
Add Meeting Title
Select Meeting Channel
Add Meeting Link
Input Meeting Date and Time
Select Meeting Recipients
Input Meeting Description and Submit.
Q27: How do I resolve dispute or handle issues?
A: To resolve dispute or handle issues, you should contact Atlass support at hi@tryatlass.com.
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